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Milana's Coaching Millions Blog

Saturday, March 05, 2005

Team "Milana!"


What? You think this is a warehouse I am sitting in? Guess again!

I am sitting in my own living room with my friend Lia, going through our little "production line" putting together 350 CD packages from the tele-summit! Just to let you know, sitting on the wooden floor is no picnic (that's why there is a pillow under my hiney).


(Note to self: not to do this again next year! Outsource! Delegate! Fulfillment company!!!!)

But, I am glad it's over! The CDs have been shipped! (Haven't received yours yet? It's on its way!)

"Gutsy" Coaches and the Power of Time-Limited Offers


There was an interesting discussion on the CoachVille list, and an ethical issue of using deadlines (fake or real) was raised. The post went something like this:

"I am turned off by the sense of immediacy in an offer, a discount or a premium bonus offer that expires in 72 hours. ESPECIALLY those 'fake' deadlines that keep changing every day...Whose idea was it to market to the lowest level of intelligence?"

I posted the following response:

"Love this discussion,

...and want to congratulate those coaches who accepted the fact that using proven marketing strategies to sell is the only way to make it in business. Especially, when there is so much competition out there, or to put it mildly...so many alternatives to choose from.

Usually if a coach tells me she or he struggles, I later discover that no marketing, let alone "gutsy" marketing, has been used. Word-of-mouth and networking is wonderful, when you have time. But if we want business NOW, we better make sure people are given a reason to act faster. Make their blood run faster and their eyes light up!

I personally experienced the power of a deadline earlier this year. The deadline was absolutely real, backed-up by a valid situation, and literally hours before the deadline, 1/3 of the people signed up! To be specific, 150 signed up for the coaching tele-summit in January, but about 50 of them signed up in the last 48 hours (even though there was a whole month to sign up).

To me, this is an absolutely phenomenal discovery. I always knew deadlines were powerful, but never expected THIS turnout! I think deadlines make us feel unethical when we cannot justify it. So I recommend when creating a time-limited offer, think of a good REAL reason why people who buy later will miss out. What's the logical explanation for your deadline?

Here are some I thought of that coaches could use:

1. For Group Coaching or Programs: Group size is limited to ensure that each participant receives individual attention and guidance.

2. For Tangible Coaching Products: Quantities are limited and reprints are not guaranteed. In other words, "I don't know if I am ever going to offer this product again, but do want to sell what I have." This is my personal situation with the ACCPOW coaching tele-summit, for example, because I have 350 sitting in my living room, and they better be gone by the next year's event! There is a very slim chance I'll produce those ever again, my deadline is extremely real. Once they're gone, they're truly gone.

3. For Coaching Clients: There are only so many hours in the day, and you want to work with no more than 7 clients (as Andrea Lee mentioned, "my coaching practice is full to the brim with 7 clients"), so once all 7 client spots are taken, you won't be able to take any new clients until next Fall. Of course, you better have powerful reasons and benefits to make people want to work with you.

4. For Any Product or Service: I've done this with a couple of my products in the past...I add a bonus, but have a concern about how much time that bonus is going to take me. For example, adding a fre.e consultation, or fre.e installation service, on a limited time basis. I say something like this: "I don't know how long I'll be offering this bonus, because of the time restraints. If I start feeling overwhelmed, I will have no choice but remove this bonus. If you're planning to sign-up, please do so now."

I feel good about every time limited offer I create, because I always have a reason behind it. Why should YOUR prospects hurry to sign up with you? Or buy your product? What will they lose if they don't sign up in the next 30 days? Think about it: if you can't find a reason, then maybe there is no reason to sign up with you at all...

But here is a great reason coaches can use to stimulate better response. It's not really a deadline or a time-limited offer. It's a "what if you don't sign up today" statement. For example:

"What if you don't get a coach today? Are you willing to continue your struggles? Are you willing to continue suffering from ADD? Bad time management skills? Tolerating the job you hate? etc..."

Sorry for a long e-mail, I got carried away...Just hit close to home with what I experienced two months ago with a surge of sign-ups in the last 2 days. Try a deadline. Even if you don't feel good about it, just try it for a month and see what happens.

Thursday, March 03, 2005

Will this lawsuit put coaching on the map?


Bad publicity is still good publicity...at least in my experience.

Regardless of how this story unveils, will this lawsuit on Core Dynamics mean more buzz? I think so. It will also get people talking and interested in the whole "coaching thing," and Coaching Insider is right on top of it, in case you haven't heard:

Coachville vrs. Tom Stone lawsuit story.

By the way, notice that I am not taking either side in this unfortunate situation. I am just reporting it...live from Milana's home office headquarters.

Signing off for tonight.

While masses are enlightened about coaching, skeptisism grows


"Life coaching has been around since the mid-'80s but was mostly an elite option for corporate execs. But these days, anyone who believes in positive thinking can promote themselves as a life coach. Unlike therapists or counselors, life coaches are virtually unregulated.

You don't even have to leave home to use their services. Many coaches give advice over the telephone or the Internet, at a cost of $50 to $150 an hour. Homework usually includes completing exercises and creating an action plan."

Although it may sound like a quote from the same Scottish-written article I mentioned below, this was written by our very own Oregon newspaper, called The Oregonian.

The words in the 2nd paragraph make me especially cringe: "give advice over the telephone or the Internet." Just like one of those 2-week courses you can take online and be able to perform marriage ceremonies (remember Joey from "Friends?").

That's why I think it's so important to develop an arsenal of credentials for coaches, with some background or specializations to back up coach training. Coaches are dime a dozen on the Internet, and with articles like this one, our credibility is getting diminished by the hour.

Yeah, I know, it's promoting the "Starting Over" show, but I sense the writer's opinion on coaching is not too favorable...maybe I am reading too much into it:


"I feel enlightened already. Look out, world, I'm watching some TV. What have I got to lose? Besides fear, excuses and false expectations? What a reality."


Life coaches help people's lives unfold, by Renee Mitchell

The "Life Coach Boom" is Looked Down Upon by the Scottish


A life coach is just "fashionable to have," according to this week's article in Scotsman News magazine.

*****
"For a not-so-small fee, our messed-up, stressed-out, unfulfilled lives can be transformed by the growing number of smooth-talkers and good listeners whose only motive in life is to make our miserable lot better.

And if they make a little cash along the way - an hour’s life coaching session usually costs around £100 and often much more - is it any wonder a course for "wannabe" coaches in Edinburgh this week has attracted up to 60 trainees?

Yet five years ago no-one had heard of life coaches. Two years ago there were just 500 scattered across the UK, mostly viewed with scepticism as was their cliche- ridden advice - branded American nonsense by a wary public."
*****

The article is the most skeptical writing on the coaching industry I've ever read. One of the main reasons, I think, is because it's written by a European journalist. I remember having a Brittish coaching client, who shared with me that most people who hire a coach in UK would be hesitant about giving a testimonial. They prefer staying anonymous, because hiring a coach there is often considered as a sign of weakness.

*****
"But why is it that so many traditionally hard-bitten, down-to-earth Scots suddenly need a stranger to tell them how to live?

AND is handing over our dreams to someone else a sign we’ve forgotten how to think for ourselves?"

"Given that the client himself has all the answers, some may well wonder what they are actually paying for - especially when most clients sign up for around ten or 12 sessions with no guarantees."
*****

Well, I can see where the skeptisism is coming from, but I have a feeling the author of this article has never experienced being coached, or she might have had a different perspective. (What about all those people who turned their lives around, which they can attribute to their working with a coach?)

The thing that left me puzzled about this article is that it actually provides readers with the information about the Coaching Academy course, when and where it takes place, and how to get more information. Sounds like the author simply wants the readers to go do some "coach bashing." No?

Job's more than a life's work, by Sandra Dick

The day of local networking, masterminding, and napping.


The second thing people learn about me is that I hate travel (the first one being that I have a very "unusual" business).

So whenever there is a local event I can attend for business reasons, I am in!

9:15 AM: Met with my local "mastermind" group at Borders. A new person joined us by chance, and what a great chance! A wonderful addition of humor and entrepreneurship to our group (yes, Lou, if you're reading, I am talking about you). Lou's joke of the day: "National Association of Procrastinators was going to endorse my product, but they couldn't get to it."

11:30 AM: Off to visit a new ToastMasters group. This one seems a lot more focused, professional, and the best thing is they server free lunch. Who said there is no such thing as a free lunch?

2:00 PM: Nap time. Meetings tire me out, and I am glad I have a chance to take a nap during the day. Luxury in my past life.

9:00 PM: Watching "The Apprentice" to see who makes Trump ticked off today.

Playing catch-up with my e-mail again today, everyone wants a response yesterday...Delegating to my assistant. Nap time again.

Wednesday, March 02, 2005

Strategizing is the most productive thing you can do in your business


Woke up to find 199 emails this morning, a back-log of about 25 email responses to send, 6 web sites to design for clients, and 2 calls to make. What did I do instead? I blogged! LOL!

I haven't done much yesterday, other than sign up for InstantAudio.com, and get a tablet pen so I could "write" on my screen. I've known about the Instant Audio for at least a year, but kept procrastinating using it because I thought it would be a huge learning curve.

Well, guess what! I recorded my first audio in 30 seconds and had it on my web site 10 seconds later. I just couldn't believe I kept putting it off!

If you click on the Play button below, you'll hear the audio blog message I recorded this morning, where I share with you the highlights of my conversation with my coach. It's only a few minutes long, and you'll see what I mean about strategizing being the most productive thing you do. By implementing the 3 things I mention in this recording, my sales will easily double if not triple in the next few months:

Audio Message from Milana:


Here is the project table I mentioned in my audio message, for organizing my current projects and client work better:


Monday, February 28, 2005

Chris Rock Remained Decent at the Oscars


As a hopeless "movie-holic," I stayed up last night to finish watching the 77th Academy Awards.

I kept holding my breath to see how Chris Rock, the host of the event, would hold up on stage without giving his usual mouthful...Surprisingly, he did great. Which goes to show that stand-up comedy can be funny without the cursing.

Jamie Foxx got the best leading actor award, while my favorite of all times, since I saw him in "Moll Flanders," Morgan Freeman got the best supporting actor!

It was interesting to see the after-the-Oscars press room interviews. I have never seen these on TV, but the Oscars web site posted them. Here are my favorites:

Jamie Foxx Press Room Interview
Morgan Freeman Press Room Interview

And Clint Eastwood is 74? He looks no more than 60! How does the guy DO that??