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Milana's Coaching Millions Blog

Thursday, February 17, 2005

Rejecting a client is sometimes a blessing...


Category: Practice Management


After a few days of debating with myself, I decided not to take a client. I can't tell how much better I felt...the weight just lifted off my shoulders!


I wrote an article a while ago for ACCPOW members, called Don't Work with Jerks: How to Recognize a Difficult Client Early and Make Your Life Easier, and this gal just passed all the criteria I outlined there!

  • She called me without scheduling a consultation
  • She kept wanting to speak with me (translation: "pick my brain") without paying a penny
  • She kept sending me long e-mails requiring instant replies
  • She kept negotiating, even though I already gave her the best pricing I possibly could
  • I felt like I am being put on the defensive when talking with her


...And overall, I just felt like this was a project right out of a "yuck" bucket, as Sylva Leduc (my friend from http://www.clientcompass.com/) likes to call anything that makes you cringe.


Well, the thought of working with this client made me cringe! So, despite my desire to never leave money on the table, I said "no."


Going out to celebrate!